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AI-Powered Moderation

Every JamComments account can automatically approve comments, but that risks letting spam or inappropriate content through. Paid plans include AI-powered moderation to solve this — you set the rules, and AI decides whether each comment meets them.

  1. You write a prompt explaining what kinds of comments should be approved
  2. When someone submits a comment, JamComments sends it to Claude (Anthropic’s AI)
  3. The AI responds with “approve” or “reject” based on your criteria
  4. Approved comments go live immediately; rejected ones wait for manual review

AI moderation requires a paid plan. Check your current plan at the Settings page.

Go to your site’s settings and scroll to the Auto-Approval section. Toggle the switch:

auto-approval settings

Next, write a prompt explaining what makes a comment acceptable. Be specific!

setting a prompt

Example prompts:

  • “Only approve comments that are constructive and respectful. Reject spam, promotional content, or anything offensive.”
  • “Approve comments that ask genuine questions or add meaningful insights. Reject one-word replies like ‘nice’ or ‘thanks’.”
  • “Approve all comments except those containing profanity, hate speech, or personal attacks.”

Click the “Test Prompt” link below your prompt to try it against sample comments:

testing a prompt

You can run up to 5 tests per minute.