Frequently Asked Questions
Who built JamComments?
Section titled “Who built JamComments?”Alex MacArthur did. You can follow him on Twitter or send a message. He’ll do his best to respond quickly!
What if I don’t like it after subscribing?
Section titled “What if I don’t like it after subscribing?”Contact Alex and he’ll issue a refund. No hard feelings.
Can I export my data?
Section titled “Can I export my data?”This isn’t built into the dashboard yet, but Alex can get your data for you if you reach out.
Can I migrate from Disqus?
Section titled “Can I migrate from Disqus?”Yes! See the Disqus import guide.
Can I migrate from WordPress?
Section titled “Can I migrate from WordPress?”Yes! See the WordPress import guide.
What does the free (Hobby) plan include?
Section titled “What does the free (Hobby) plan include?”The free plan lets you collect up to 10 comments on one site. This is a lifetime limit — it doesn’t reset each month. Once you hit 10 comments, you’ll need to upgrade to a paid plan to accept more.
Can I customize the styling?
Section titled “Can I customize the styling?”Absolutely! JamComments comes with sensible default styles, but you can override them to match your site’s design. All styles use the jc-* prefix on CSS classes, making them easy to target. For details on the available CSS custom properties and how to customize them, see the styling documentation.
Does JamComments support Markdown?
Section titled “Does JamComments support Markdown?”Yes! Commenters can use Markdown formatting or just plain text — whatever they prefer.
Is Markdown safe?
Section titled “Is Markdown safe?”Yes. JamComments automatically:
- Removes any
<script>tags from comments - Adds
rel="noreferrer noopener nofollow"to all links (prevents SEO spam)
Do comments support replies?
Section titled “Do comments support replies?”Yes! JamComments supports threaded/nested replies. Commenters can reply to any comment, and those replies will be displayed as a conversation thread.
Can commenters like or react to comments?
Section titled “Can commenters like or react to comments?”Yes! Each comment has a heart/like button that both anonymous and logged-in users can use.
Can commenters mention other users?
Section titled “Can commenters mention other users?”Yes! Commenters can type @username to mention other JamComments users. When someone is mentioned, they’ll receive an email notification.
What’s the difference between “markup” and “comments”?
Section titled “What’s the difference between “markup” and “comments”?”In JamComments documentation, “markup” refers to the complete HTML, CSS, and JavaScript needed to render the comment form and display existing comments. When you “fetch markup,” you’re getting a ready-to-render widget. “Comments” refers to just the comment data itself (text, author, date, etc.).