Importing Comments from Disqus
Moving from Disqus? You can bring all your existing comments into JamComments.
Step 1: Export Your Comments from Disqus
Section titled “Step 1: Export Your Comments from Disqus”- Log into Disqus
- Select the site you want to export from
- Go to Moderation → Export (or visit
https://your-site.disqus.com/admin/discussions/export) - Click Start Export

- Wait for Disqus to email you a download link (this can take a while)
- Download the XML export file
For more details, see Disqus’s export documentation.
Step 2: Import to JamComments
Section titled “Step 2: Import to JamComments”- Go to the Disqus import page in your JamComments dashboard
- Upload the XML file you downloaded
- Watch the progress as your comments are imported
What to Expect
Section titled “What to Expect”- All imported comments are automatically approved
- If you try to import the same comment twice (same content, author, and site), it will be skipped — no duplicates
- Nested reply threads are preserved exactly as they were in Disqus
Need Help?
Section titled “Need Help?”Contact support if you run into any issues.